Privacy Policy

1. Acceptance of Terms:

This privacy policy is to be reviewed in conjunction with the Terms & Conditions and Disclaimer which is applicable to the user when he/she accesses our website. By using this website, the user consents to our collection, retention, use and disclosure of the user’s personal information as mentioned below. Our privacy policy is subject to change anytime without prior notice. The user agrees to review this privacy policy periodically. The users continued use of our website will be considered as their acceptance. If the user does not agree to our privacy policy and/or to the processing of the information or data, then please do not use this website or submit any personal information to us.
When you access or use our site, you agree to be bound by all terms & conditions which are meant to be fully binding and effective upon the user and provider. The provider can modify this agreement at any time & such changes shall be effective immediately upon posting. The user agrees to review the agreement periodically to be aware of such changes & using or accessing this site will be considered as the user’s acceptance of the agreement, as it is at that time.


2. Information collected by our website:

2.1 Personally identifiable information:

Any information including but not limited to the following:
a) Name, age, sex.
b) The users address, contact number, email address.
c) User ID information used by you in relation to our website. The password created by user gets automatically stored in our server and shall not be accessed by the company unless required by legal process.

2.2 Non-personal information:

Apart from personal information, we may also collect certain technical information through 3rd party sources, social networking websites, online marketing firms, databases, and other channels.
If you access 3rd party networking services through our website, we may collect any data that is a part of your personal profile and that you allow the 3rd party network to share with us.
In addition, we may collect information on how you use our website. Some of this data may be shared with partners who referred the user to our website for further optimization. This data may be shared with our partners who help us deliver ads to you on websites not controlled by us.

3. How this information will be used:

The information will be used to understand the user needs and facilitate our services accordingly. We do not sell, trade, or exchange any personal information of our users.
a) Request fulfilment and improvement of customer service.
b) Website improvement.
c) Functional & technical management.
d) To resolve disputes and troubleshoot problems.
e) Email communications, newsletters etc.

4. Disclosure of information:

A. Legal requests and or compliance with applicable laws.
We fully cooperate with law enforcement and other regulatory provisions to help protect the user and our community.
B. Internal service providers: we may use 3rd party services to facilitate or outsource one or more aspects of our product and service operations like bill collection, rewards program. We may provide some of the user’s personal information to these providers who are subject to confidentiality agreements with us and are legally bound.
C. Other corporate entities: we may share user data to our affiliates and subsidiaries that serve the users request, but will remain bound by our privacy policy.

5. Protection and security information collected by website:

We hold our user security with utmost importance and take all the measures to protect them. The security measures used are with current best practices. However, no data transmission is guaranteed 100% security. Therefore, we cannot warrant or ensure security of any information shared by the user and the user accepts to share it at his/her own risk.

6. Change in personal information:

The user is responsible for maintaining accuracy of information shared with us and to update it as and when needed.

7. Indemnification:

The user agrees to and undertakes to indemnify and hold the company harmless from and against any or all dispute, suit, damages, costs and expenses, if any of whatsoever nature, arising out of or in any way connected with this privacy policy and users access or use of website.
The user expressly understands that under no circumstances, including, but not limited to, negligence, shall We be liable to the user or any other person or entity for any direct, indirect, incidental, special, or consequential damages, including, but not limited to damages for loss of profits, goodwill, use, data or other intangible losses, resulting from circumstances, including but not limited to: (i) unauthorized access to or alteration of Information; (ii) any unauthorized access to or use of Our secure servers and/or any and all Information stored therein.

The user acknowledges that he/she has accessed the Website and has provided Information on their own initiative and are responsible for compliance with all applicable laws including, but not limited to, any applicable local laws.

8. Agreement to contact the user:

The user agrees that Jyeshtha Care may contact them over call, SMS & email if required and the user doesn’t have any objection for the same. Jyeshtha Care can override the preferences set by the user through Do Not Disturb Register (DND) or National Customer Preference Register (NCPR).

9. Changes in the privacy policy:

We reserve the right to make changes to this privacy policy at any time. We encourage the user to visit our website periodically to be aware of any changes and that we shall not be liable to any damages incurred by the user in relation to this.

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